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★★★★★ 5
Asurion worked as intended.
After three years, my monitor failed. Asurion paid to send it to a repair center. I didn't save the box the monitor came in, and paid $23 to have it packaged up. They kept me informed of the various steps, such as en route, arrived, testing, and repair started. They discovered it could not economically be repaired and refunded my purchase price. The entire process from me telling them it was broken until the refund took 5 days. I am well satisfied with the service.
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Reviewed in the United States on August 31, 2025
